Privacy Policy
How we collect, use and protect your information.
Last Updated: 10 August 2026
Joyous Future is committed to protecting the privacy and personal information of students, university representatives, institutional partners, and other users who access or use our website and services.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
Information We Collect
We may collect personal information that you voluntarily provide when you interact with our website or services.
- Account registration and profile information
- Enquiries, applications, assessments and uploaded documents
- Educational background and study preferences
- Technical information such as IP address, browser type, device type and usage data
How We Use Your Information
We use your information to provide, operate and improve our services.
- Respond to enquiries and requests
- Match prospective students with relevant institutions
- Process applications and partnership requests
- Communicate about services, updates and opportunities
- Ensure security, prevent fraud and comply with legal obligations
Student Matching and Institutional Referrals
Relevant information may be shared with universities, institutions or authorised partners to respond to your enquiry or provide the requested service.
- Shared only when necessary for the relevant purpose
- Shared with trusted institutions and partners
- We aim to share the minimum necessary information
University and Partner Information
Institutions may provide contact details, logos and documents when applying to cooperate with Joyous Future.
- Used to review and manage partnership applications
- Used to communicate and administer cooperation
- Approved information may be displayed on our platform
Assessments and AI Supported Services
Some services may use automated or AI supported tools to assist with assessments, recommendations and matching.
- Designed to support decision making and service delivery
- Not a substitute for official admissions or professional advice
- Human review may be involved where appropriate
Cookies and Website Analytics
We use cookies and similar technologies to ensure our website works properly and to improve user experience.
- Support essential website functions
- Analyse website usage and performance
- Manage sessions and remember preferences
How We Share Information
We do not sell personal information to third parties. Information may be shared only as described in this policy.
- With universities and partners needed to deliver services
- With service providers that support our operations
- When required by law or to protect rights and safety
International Data Processing
Some information may be processed or stored in countries other than your own, where our service providers or partners operate.
- Data may be transferred across jurisdictions
- We rely on appropriate safeguards for such transfers
- We aim to maintain a consistent level of protection
Data Retention
We keep personal information only for as long as needed to fulfil the purposes described in this policy and to meet legal or operational obligations.
- Account data is retained while your account is active
- Enquiry and application records may be kept for service history
- Data is securely deleted or anonymised when no longer required
Data Security
We apply reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse.
- Encrypted transmission of sensitive information
- Restricted access to personal data
- Regular review of security practices
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
- Access, correct or delete your information
- Withdraw consent or object to certain processing
- Request restrictions or information about our processing
- Contact us to make a request
Third Party Websites
Our website may contain links to third party websites that are not operated by Joyous Future.
- We are not responsible for their content or practices
- Please review the privacy policies of those websites
- This policy applies only to our own services
Children’s Privacy
Our services are intended for adults and those acting on behalf of educational institutions. We do not knowingly collect personal information from children without appropriate consent.
- Where a minor is represented, consent should be obtained from a parent or guardian
- We may take steps to verify or remove such information if identified
- Parents may contact us to request review of a child’s data
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons.
- The “Last Updated” date will indicate when changes were made
- Material changes may be communicated through the website
- Continued use of our services indicates acceptance of the updated policy
Contact Us
If you have questions or requests related to this Privacy Policy, please get in touch with us.